Orders can be placed on this website 24 hours, 7 days a week.
Residential home cooks are to place their orders via this website. Professional chefs may place orders via this website or through a Product Specialist as needed.
Once an online order is submitted, you will not be able to modify your order.
Professional chefs can contact a Product Specialist to inquire about modifying orders that have not yet shipped.
If you place an order and subsequently modify it, we may at our sole discretion, charge a 10% re-stocking fee.
Once an online order is submitted, you will not be able to cancel your order.
Professional chefs can contact a Product Specialist to inquire about cancelling orders that have not yet shipped.
If your cancellation request was successful, you will receive a confirmation email.
Keep in mind, your card may still reflect a temporary authorization hold. This is not an actual charge. Funds will become available once your bank releases the hold.
If you place an order and subsequently cancel it, we may at our sole discretion, charge a 10% cancellation/re-stocking fee.
Our traditional customers are restaurants, therefore our products are packaged for commercial use. Our products are now available to the residential home cook through this website. We do not offer smaller sizes and will not break the package or box sizes offered.
Our minimum order is $150. Orders less than $150 are subject to a handling fee of $12.00 per order.
We accept American Express, Discover, MasterCard, and Visa for online payment.
Optional payment terms available to professional chefs by contacting a Product Specialist and completing a credit application.
After placing your order, you will receive an order confirmation on your checkout screen and an order confirmation will also be sent via email. An order number will be provided to you in these confirmations to reference your order.
We do not offer discounts to the residential home cook. Professional chefs are encouraged to contact a Product Specialist and complete a credit application to become a customer to be eligible for commercial discounts.
To guarantee you receive the product at the peak of freshness and flavor, we harvest to order. To assure the proper time and temperature to ensure the highest quality and longest shelf life, please allow a two-day lead time to harvest.
Available items will ship within 1-2 business days based on harvesting. During holidays, or due to other factors, some "in stock" items may have a longer lead time to prepare for shipment.
If you have additional questions, please use our Contact Us form and a member of our farm team will respond within 1-2 business days.